The Manor Bareilly By Leisure Hotels

The Manor Bareilly By Leisure Hotels has replied on Fri Aug 15 15:39:42 IST 2025

Dear Tarun Sondhi, We appreciate your recent visit and constructive feedback. It's great to hear that you enjoyed our food and found the restaurant staff to be responsive. Your satisfaction is paramount to us. We have taken note of the issues you have raised and will take necessary steps to improve our housekeeping services. Your observations regarding the room size have been passed on to our management team for consideration in future redesigns or renovations. We are committed to ensuring the comfort of our guests and will continue to seek improvements to achieve this. We look forward to serving you better during your next stay. Imran Uddin

The Manor Bareilly By Leisure Hotels

Dear shubham katiyar, I'm genuinely sorry to hear about the issues you encountered during your stay with us, particularly with the room service and the television. We pride ourselves on excellent customer service, so it's concerning to know we fell short in your case. I will be direct and proactive in bringing up your concerns with our management team so that they can make necessary improvements. As for your feedback on our food prices, we usually receive positive reviews about them. However, we understand that individual perceptions about value can vary. We strive to offer delicious, high-quality meals and in light of your feedback, we will reconsider our food pricing. Once again, I appreciate your honest feedback and hope you will give us another chance to serve you better. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Thu Jul 31 13:41:34 IST 2025

Dear Arjun Saxena, We're thrilled to hear about your positive experience at our hotel! It's always fantastic to know our guests had a lovely stay. Your satisfaction and enjoyment are paramount to us and it pleases us to no end knowing we succeeded in providing a pleasant and enjoyable stay for you. We were always hopeful that we could win over a valued guest like you! Your willingness to stay again and the possibility of referring our hotel to your friends truly warms our hearts. We deeply appreciate your trust in us and look forward to your return. Please don't hesitate to avail your friends of our service as we eagerly await to extend our welcoming hands to them too. We're keen to keep our service up to the mark and even better. And really appreciate your feedback which not only encourages us but also helps us in striving hard for creating all-around pleasant experiences for our guests. Looking forward to your future visits and making it an even more memorable and warm stay for you and your referrals. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Sat Jul 26 13:54:05 IST 2025

Dear Mukesh Makhija, We are glad to hear that you found our location ideal for your stay. It's important to us that our guests have a convenient stay while exploring the city. However, we regret to hear that you found both our room and service to be merely average. Our team constantly strives to ensure guest comfort and satisfaction. We continuously aim to improve our facilities and service standards to provide a superior experience for all our guests. We'll consider your valuable feedback to find the areas where we can improve in those aspects. We strive to match our guests' expectations and sometimes, surpass them. A crucial part of this process involves incorporating the feedback from our guests seriously. Your concerns regarding our rooms and service will be addressed and rectified. Through ongoing training and skills development, we seek to boost our service offering to the next level. We are determined to make the next experience better for you and all our guests. We appreciate your honesty and would be delighted to welcome you back in the future to showcase our progress. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Sat Jul 26 13:54:35 IST 2025

Dear Himanshu Singh, We're so glad to hear that you found your experience with us to be a good one! Your perspective is crucial to us as we strive to ensure all our customers enjoy their time to the fullest. If you have any recommendations or feedback which could help us to improve further, please do feel free to share. Looking forward to providing you with an even more enjoyable experience in the future. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Mon Jul 21 18:13:48 IST 2025

Dear Prashant Gautam, We're overjoyed to hear about your recent visit with us! It's exceptional when our efforts are noticed. The positive feedback about our service, staff, food, cleanliness, ambiance and decor really nourishes our aim to provide an excellent experience. We're glad you enjoyed the atmosphere, and we hope it made for an unforgettable time. We will certainly forward the appreciation to our team, as it's messages like yours that reinforce their hard work and dedication. Please feel free to share any other comments or suggestions for us. Looking forward to making your next visit just as special. IMRAN UDDIN

The Manor Bareilly By Leisure Hotels has replied on Mon Jul 21 18:14:16 IST 2025

Dear S Singh, We're elated to know that every aspect of your experience was excellent. Your commendations towards our staff's politeness and behavior are greatly valued. Such feedback serves as encouragement to our team who strive to provide wonderful experiences to our guests. It's also wonderful to hear that you found the location appealing. We're glad you appreciated the breakfast as we put a lot of effort into preparing wholesome and satisfying meals. Your words serve as motivation for us to continue exceeding our guests' expectations. Feedback like yours helps us identify what we are doing right and what we can continue to improve. We sincerely look forward to having the opportunity to host you again. IMRAN UDDIN

The Manor Bareilly By Leisure Hotels has replied on Thu Jul 31 13:41:46 IST 2025

Dear MANEESH AGARWAL, We appreciate your feedback and it's great to know that you found our check-in and check-out processes efficient and without interference. However, we also understand your concerns regarding the old style TV and limited chakhna menu. Your opinion is valuable to us, and we'll ensure your suggestions are taken into consideration for improvement. Even though the TV is of an older style, we pride ourselves on its quality and various channel choices we offer to our guests. As for the limited chakhna menu, adding more variety to it is a point well taken. We will certainly work on extending the variety. We sincerely hope that these issues did not significantly impact your stay and we're looking forward to welcoming you back for an enhanced experience. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Mon Jul 21 18:13:57 IST 2025

Dear Arvind Gupta, We're so glad to hear that you had a good experience on all fronts! It's great to know our service met your expectations and our food was to your liking. It's always our aim to provide a pleasing environment for our guests and we're pleased to know you enjoyed the locality as well. Your feedback is wonderful to hear, and we find it very motivating to know our efforts have had such a positive result. We will strive to maintain these standards and hope to serve you again soon. We're thrilled that we could contribute positively to your time spent with us. Your uplifting words are truly appreciated. IMRAN UDDIN

The Manor Bareilly By Leisure Hotels has replied on Mon Aug 11 13:55:15 IST 2025

Dear Abhijit Nansi, We appreciate your positive feedback about our hotel. Your comments on the cleanliness and hygiene, as well as the aesthetics of the rooms, are indeed motivating. We strive to ensure that our guests feel comfortable in their stay and it's rewarding to hear you had an amazing experience. Also, it pleases us to hear that you were happy with the utilities provided in the washroom. It's always significant for us to hear our guests' experiences so we can continue refining our services. We hope to host you again soon! Anshu Arora

The Manor Bareilly By Leisure Hotels has replied on Mon Aug 11 13:55:17 IST 2025

Dear Vaibhav Katyal, We appreciate your feedback and understand that your experience was not as expected. We are continuously working on our communication and coordination between our various departments to better serve our guests. We realize that waiting can be frustrating and are striving to improve our efficiency. We hope this experience will not deter you from giving us another chance to make it right. Your observations and suggestions are valuable to us, these will indeed assist us in improving our services. We remain committed to delivering an elevated guest experience and eagerly look forward to the opportunity to serve you again under more favorable circumstances. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Wed Jul 09 11:31:21 IST 2025

Dear Abbas Haider, We appreciate your feedback regarding the condition of our rooms, washrooms, and furniture. Clearly, during your stay, we did not meet our own high standards of cleanliness and maintenance. We promise this is not the general condition our guests should expect when they choose our facility. Yours is the kind of input we need to rectify unrealized defaults and we treat it quite seriously. We assure you that we have a stringent maintenance schedule; however, it seems there might have been an oversight. Your feedback regarding the need for furniture upgradation has been noted and shared with the relevant department. In response to the points mentioned, we have escalated the issues with the housekeeping manager for review and immediate redressal. We are committed to rectifying these issues, and are taking steps to ensure that this does not happen again in the future. We value your patronage and hope to regain your faith in us by offering you an improved service on your next visit. We wish you safe travels and look forward to welcoming you again. Imran Uddin