The Orion Express- Kailash Colony

The Orion Express- Kailash Colony has replied on Mon Nov 03 15:20:13 IST 2025

Dear Valued Guest, Thank you for sharing your wonderful feedback! We’re delighted to know that you had a memorable stay and enjoyed our clean rooms, smooth check-in process, and delicious food. Our team takes great pride in delivering a comfortable and friendly experience for every guest, and your kind words mean a lot to us. We look forward to welcoming you back soon for another pleasant stay at The Orion Express! Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony has replied on Mon Nov 03 15:22:49 IST 2025

Dear Valued Guest, Thank you so much for your wonderful review and perfect rating! We’re delighted to know you had a comfortable stay and appreciated our helpful staff and prompt service. Your kind words truly motivate our team to continue delivering great hospitality. We look forward to welcoming you back soon for another pleasant experience at The Orion Express! Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony has replied on Mon Nov 03 15:24:43 IST 2025

Dear Valued Guest, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a comfortable stay and enjoyed our clean rooms, convenient location, and warm hospitality. Your kind words about our staff and amenities truly mean a lot to us. It was a pleasure hosting you at The Orion Express, and we look forward to welcoming you back for another pleasant stay soon! Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony has replied on Mon Nov 03 15:26:00 IST 2025

Dear Valued Guest, Thank you so much for your wonderful feedback! We’re delighted to know that you had an excellent stay at The Orion Express. Your kind words about our friendly staff, cleanliness, and dining experience truly mean a lot to us. Our team takes great pride in creating a welcoming and comfortable environment for all our guests, and it’s rewarding to know we succeeded during your visit. We look forward to welcoming you back soon for another pleasant and memorable stay in Delhi. Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony has replied on Mon Nov 03 15:27:28 IST 2025

Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to know you had an excellent stay at The Orion Express. It’s great to hear that you enjoyed our clean rooms, smooth check-in process, and delicious food. Our team truly appreciates your kind words and strives to make every guest experience as comfortable and memorable as yours. We look forward to welcoming you again soon for another pleasant stay in East of Kailash, Delhi! Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony has replied on Fri Oct 24 15:15:41 IST 2025

Dear Valued Guest, Thank you so much for your wonderful feedback and for giving us a perfect 5-star rating! We’re delighted to know that you enjoyed your stay, found the rooms clean, and appreciated the amenities and breakfast. Your kind words truly motivate our team to keep delivering exceptional experiences to our guests. We look forward to welcoming you again soon at The Orion Express, East of Kailash for another comfortable and memorable stay! Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony

Dear Valued Guest, Thank you for your wonderful 5-star review! We’re delighted to know that you had such a pleasant stay with us and appreciated our polite staff and convenient location. It’s always our goal to provide our guests with a comfortable and memorable experience. Your kind words truly motivate our team to keep delivering their best. We’re so glad to hear you’d like to visit us again — we’ll be waiting to welcome you back soon for another great stay at The Orion Express! Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony

Dear Valued Guest, We sincerely apologize for the experience you had at The Orion Express. We take guest feedback very seriously, and we are truly sorry that your stay did not meet your expectations. Our team strives to ensure accurate representation of our rooms and facilities, and we regret any inconvenience caused by the ongoing construction and the condition of the family suite. Please know that your concerns regarding the room, washroom, and overall comfort have been noted, and we are taking immediate steps to improve these areas. We would greatly appreciate the opportunity to make this right for you on a future visit. Kindly contact us so we can discuss this further and ensure a better experience. Thank you for your feedback, which helps us enhance our services. Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony has replied on Fri Oct 17 13:39:59 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you faced during your stay at The Orion Express. We understand how construction noise and cleanliness issues can affect the experience, and we truly regret that we did not meet your expectations in this instance. Please be assured that we are taking immediate steps to address the cleanliness concerns and pest control in our rooms. We value your feedback as it helps us improve, and we hope to have another opportunity to provide you with a more comfortable and relaxing stay in the future. Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony has replied on Fri Oct 17 13:41:02 IST 2025

Dear Valued Guest, We sincerely apologize for the unpleasant experience you had during your stay at The Orion Express. Your feedback is extremely important to us, and we are deeply concerned to hear about the issues you faced with cleanliness, facilities, and overall room conditions. Please be assured that this is not reflective of the standards we strive to maintain. We have shared your concerns with our housekeeping and maintenance teams to ensure immediate corrective action and to prevent such incidents in the future. We truly regret that your stay did not meet your expectations and we appreciate your honest feedback. We hope you might give us another opportunity to provide you and your family with the comfortable and quality experience that our guests usually enjoy. Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony

Dear Valued Guest, We are truly sorry to hear about your experience at The Orion Express. Your feedback is very important to us, and we sincerely apologize for not meeting your expectations during your stay. We strive to provide a comfortable and pleasant experience for all our guests, and it’s clear we fell short in your case. We would greatly appreciate the opportunity to understand the issues you faced in detail so that we can address them promptly and improve our services. We hope to have the chance to welcome you back and provide the experience you deserve. Warm regards, Guest Relations Manager The Orion Express

The Orion Express- Kailash Colony has replied on Mon Oct 13 14:43:55 IST 2025

Dear Valuable Guest, Thank you for taking the time to share your experience at The Orion Express. We are delighted to know that you enjoyed your stay, found our staff welcoming, and appreciated the cleanliness, comfort, and food. It’s wonderful to hear that our location was convenient and met your needs. We look forward to welcoming you back soon for another memorable stay! Warm regards, The Orion Express Team

The Orion Express- Kailash Colony

Dear Valuable Guest, We sincerely apologize for the inconvenience you experienced during your stay at The Orion Express. We understand your concern regarding the room not matching the photos on the app. Guest satisfaction is our top priority, and we continuously strive to ensure our room images are accurate and reflective of the experience we offer. We would appreciate the opportunity to make it right and provide you with a better experience in the future. Please feel free to reach out to us so we can assist you further. Thank you for your valuable feedback, as it helps us improve our services. Warm regards, The Orion Express Team

The Orion Express- Kailash Colony has replied on Mon Oct 13 14:55:40 IST 2025

Dear Valuable Guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Orion Express. It’s great to know that our cozy rooms, clean entrance, friendly staff, and tasty food made your experience memorable. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back on your next visit and providing you with another exceptional stay! Warm regards, Team The Orion Express

The Orion Express- Kailash Colony has replied on Mon Oct 13 14:57:44 IST 2025

Dear Valuable Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay at The Orion Express. We regret that the issues with the fan, room key, elevator, and breakfast impacted your overall experience. Please know that we are actively addressing these concerns. Our team is working diligently to ensure all facilities are fully operational, and we are reviewing our breakfast offerings to provide a better experience for our guests. We value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back in the future with a more seamless and comfortable stay. Warm regards, The Orion Express Team

The Orion Express- Kailash Colony has replied on Mon Oct 13 14:58:39 IST 2025

Dear Valuable Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Safety and comfort are our top priorities, and we regret that the ongoing construction in the vicinity affected your perception of the property. We are actively working to ensure all areas are safe and comfortable for our guests. We appreciate your suggestions and hope to have the opportunity to welcome you again in the future, providing a much-improved experience. Warm regards, The Orion Express Team

The Orion Express- Kailash Colony has replied on Mon Oct 13 15:00:39 IST 2025

Dear Valuable Guest, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you faced during your stay at The Orion Express. We take all guest concerns seriously, and we regret that the issues with cleanliness, the broken toilet seat, and water supply affected your experience. Please be assured that we are actively addressing these maintenance and cleanliness concerns, and our team is working diligently to ensure a safe and comfortable environment for all our guests. Your feedback helps us identify areas for improvement, and we hope to have the opportunity to provide you with a much better experience in the future. Thank you for bringing these matters to our attention. Warm regards, The Orion Express Team

The Orion Express- Kailash Colony has replied on Mon Oct 13 15:01:24 IST 2025

Dear Valuable Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. As a newly opened property, we are in the final stages of completing renovations to ensure our rooms and facilities are fully comfortable for our guests. We truly value your observations and are actively working on improving our rooms to provide a better experience. We hope to have the opportunity to welcome you back in the near future, when all upgrades are completed, to offer you a much-improved stay. Warm regards, The Orion Express Team

The Orion Express- Kailash Colony has replied on Mon Oct 13 15:02:11 IST 2025

Dear Valuable Guest, Thank you for sharing your wonderful feedback! We are delighted to know that you found your room and washroom clean and enjoyed your stay with us. Your recommendation means a lot to us, and we are thrilled to hear that you’re considering a return visit. We look forward to welcoming you again soon and ensuring another comfortable and memorable stay at The Orion Express. Warm regards, Team The Orion Express