The Pavilion

The stay at the hotel was very pleasant. The property is well located, well maintained, and offers ample parking space. The food was excellent and reasonably priced. I had booked a standard room, which was comfortable and met all my expectations. Overall, it was a good experience staying at this property.

the stay was good and the food is delicious Mr Balam is a gem of a person he knows very well what the guest wants

No customer-friendly staff at reception, very rough and not cooperative. Asked for ice, not available, they refused. Asked for coffee, refused.

It was Fine. They should provide toiletries too. It is surrounded by beautiful mountains so the view is very good.

Easily, I was given a room which has the bed of 5/6. It was uncomfortable for the next day I asked the hotel management, then they allocated the new room with 6/6 bed size

Comfortable, spacious room with a balcony. The hotel also features a well-maintained children’s play area and a beautiful green garden.

Excellent Staff, Nice room, clean and hygienic... Near the Mall road . we enjoyed the stay , I would suggest to use their services if you are going to Nainital

The room was pretty good. The staff was amazing specially Balam , who was always ready to help. Food was amazing. The internet sucked , very weak. Overall the stay was very comfortable. I will come again to stay here .

Property is amazing and huge rooms are clean especially the rooms on ground floor are very comfortable and clean with all the necessary facilities

Overall good experience with all amenities at place, parking, room service, housekeeping In house restaurant was very good!!

Property was good, location is good near Mall Road. Can’t comment on food as I have not opted for...

A beautiful property holding friendly and cooperative staff. In love with the scenic and natural landscape it offers.

hotel was situated in green area....very well distant from crowd.

While property looked aesthetically very well I would like to mention that the bathroom Accesories like Commode and Washbasin were broken and needed replacement on immediate basis. The slope of tiles is also going in wrong direction due to which thr water rather than going in the direction of drainhole was always accumulated beneath the commode. The good part is they provided the Wiper which I think they knew that there is a problem with slope. The shower tap was broken and came out and these experiences made me little upset but overall the property was very clean abd tidy. Rooms were spacious We chose black bulbul and was approachable for mall toad and other points. I will surely choose them again but expect them to replace the faulty/broken accesories.

Property is good but the service is terrible. Rooms were dirty. Haven't cleaned the room until we asked for cleaning. Food was pathetic.

Rooms were awesome, clean and good in size. Hotel staff was very helpful. Loved the view and place of stay.

Hotel looks beautiful. The property is well maintained. Loved the atmosphere and vibe there. Its near mall road. Just the food was average. Cleanliness was nice.

Many items in the food menu was not available and some basic amenities in the room was also missing we always had to reach out to front desk for minor things. The quality of the furniture in the room is very old and poor.

Stay was ok.but food was pathetic.not recommended at all.staff was friendly but service was not upto the mark

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