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Luxury Hotel in the Heritage Town of Pondy



About Property
Within easy access to the city's top landmarks, The Residency Towers Puducherry offers a relaxed stay with a full-service spa, azure blue pool, a swanky pub and well-appointed rooms. More
Property Highlights
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Executive Room
Fits 2 Adults
₹ 25,000Per Night:
Subbarayapillai Chathiram
1.7 km drive to Promenade Beach
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Non-Refundable
₹ 27,000
+₹ 4,711 taxes & fees Per Night
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Location rated 4.5 by guests
What guests said
Guests consistently praised the property's prime location, with easy access to local attractions, shopping areas, and the beach. The lively surroundings offered a vibrant atmosphere, enhancing the overall experience. Many found the convenience of being centrally situated as a significant advantage, making it an ideal base for exploring Pondicherry. Overall, guests expressed high satisfaction with the location, highlighting its accessibility and vibrant ambiance.
Property Rules at The Residency Towers Puducherry
Couple/Bachelor RulesUnmarried couples allowed. Local ids not allowed










741 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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Great place to stay withkids
The place is great. Nice food especially breakfast. Service is worth praising. it was clean and cosy. It's an amazing feeling with the room control, room lights and the drawing room area.
Room: Executive Room



Good Stay
Nice hotel , nice ambience
Room: Executive Room
Poor Stay
Property is located in a street where there is perpetual traffic chaos. The rooftop restaurant is horrible to say the least. My food order never arrived and I had to leave in without eating. The front desk does not call back to facilitate local travel arrangements. Breakfast area is always crowded.
Room: Executive Room
Excellent Stay
Residency Towers is the best hotel in Pondicherry hands down! Everything felt premium. From the entrance lobby to the iPad controlled rooms. We had a little hiccup while getting our room but the reception staff happily upgraded us to Buffet breakfast as a token of apology. My friend got a toenail injury on the beach and the reception staff were quick to provide first aid, even though it was late night. They served Hi tea in the afternoon. It was good. The breakfast buffet was excellent as well. Overall a memorable stay. Would highly recommend.
Room: Executive Room
Good Stay
Stay was good, however the lunch(buffet)at pavilion was not worth the amount
Room: Executive Room
Excellent Stay
Had great time, overall very mild much satisfied stay. Humble staffs, great food and SPA service was professional and rejuvenating.
Room: Executive Room
Average Stay
we stayed there for 2 nights, hotel is good. but service is very very slow and sometimes no service at all after repeated reminders. just be careful of that. if staff service was good, it should have been very good. especially in room dining and house keeping
Room: Club Room



Excellent Stay
Its a best place to stay and relax
Room: Club Room
Excellent Stay
A wonderful stay at a wonderful place! - Excellent amenities and service. - Very warm polite and polite staff - Delicious food and a very nice dining experience A wonderful stay at a wonderful place! - Excellent amenities and service - Very warm polite and polite staff - Delicious food and a very nice dining experience
Room: Deluxe Suite with Bathtub
pathetic service
If someone wakes you up in the middle of the night to check whether some other guest's luggage got mixed up with yours, you can imagine how they care about their guest, unacceptable behavior. I was in deep sleep.
Room: Premium Room
Great Hotel to stay
Stay was awesome. Food was very good and room was great. No complaints. Great service by team members including the lady named Punniyam (I think)
Room: Club Room
Excellent Stay
The stay was really refreshing. It was elegant and luxurious.The amenities and the facilities were of high standards. Food was delicious and also of different varieties. Location is in the centre of city.
Room: Club Room
good place
it was a good stay, but they charged me for something that i didn't order. over-all good place in a good location
Room: Executive Room



good stay
pleasant stay. excellent hospitality and good ambience. well maintained and clean. better place to stay
Room: Premium Room
Pleasant stay
Excellent location. courteous staff... big room to accommodate a family of 4. Breakfast had good spread, indoor swimming pool for privacy, hitech gym with good equipments.
Room: Executive Room


Service needs to be revamped for a"Great stay"
property is modern, clean and in a good location but bad experience with front desk and house keeping. the front desk was either non responsive or sluggish. the house keeping was trying to cut corners. they never proactively replenished the consumables like dental kit, tea bags, etc. as per occupancy . had to always ask and follow up to get basic stuff.
Room: Executive Room



The Residency Towers Puducherry has replied on Thu Mar 06 11:00:09 IST 2025
Dear Guest Thank you for sharing your feedback with us. We're glad to hear that you found the property modern, clean, and in a good location. However, we sincerely apologize for the issues you faced with our front desk service and housekeeping during your stay. We understand how important it is for the front desk to be responsive, and we regret that we did not meet your expectations in this area. We will be addressing this with our team to ensure quicker and more efficient responses in the future. Regarding housekeeping, we apologize for any inconvenience caused by the lack of proactive replenishment of consumables. This is certainly not the standard we strive to maintain. We will be reinforcing our procedures with the housekeeping team to ensure that these items are replenished promptly and without the need for guests to follow up. Your feedback is invaluable, and we will take immediate steps to improve in these areas. We hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable experience. Thank you again for your input. Kind Regards, B. Raghul
Average Stay
Clean rooms but bathrooms can be cleaner. Very very slow service. Need to wait ages for even a towel. Breakfast spread wasn’t very extensive.
Room: Executive Room

The Residency Towers Puducherry has replied on Sat Jan 25 14:45:06 IST 2025
Dear Guest Thank you for sharing your feedback. We truly appreciate your comments, and we apologize for any inconvenience you experienced during your stay. We're glad to hear that you found the rooms clean, but we’ll certainly pass along your suggestions for improving the bathroom cleanliness. We also apologize for the slow service and will work on enhancing our responsiveness. As for the breakfast, we’re continuously working on offering a more extensive spread, and your input will help us improve in that area as well. We hope to have the opportunity to provide you with a better experience in the future. Regards Raghul . Hotel Manger
Good Stay
Our stay was pretty good. Food was excellent and staff was very courteous and helpful. We enjoyed our stay
Room: Executive Room
Excellent Stay
We had with family hospitality awesome staff good management nice good service
Room: Club Room

Terrible Stay
It's terrible stay, average food, average place, below average swimming pool. Lethargic attitude of staff, they take a minimum of 20 mins for any request to be completed.
Room: Club Room
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