The Vaishno Devi Hills, Katra

Food average, Location good, Facilities average.

Hi All, We got nice, clean rooms. If you are looking for value for money, then you must go ahead with this.

Room was ok. But bedsheet and towels are very poor in quality and hygiene.Charges are made is not worth value. I think avoid to book

The location of the hotel is excellent. Sizes of the room and toilet are large and spacious. Rooms are very clean as well as clothes. Staff are very good as well as room services also very good. Restaurant food is also very nice. Parking place is also available.

Property is at prime location. Facility are ok as per budget hotel , in house food need a more improvement

Excellent 👌 Hospitality, Clean and harmonious environment by Staffs and Employees. Delicious 😋 Food

Location is very near to bus station and staff was really cooperative.They provided us early check-in as well late checkout

Very nice hotel, very good staff, The food was also good , very near to Market, you get all stuff what one needs.. Thank you

Property is located at a very good location. Overall experience was good. A suggestion that hotel should keep refrigerator in rooms.

The Vaishno Devi Hills Katra is at good location, near to market. Room space was good. But the food quality and stay was not good as per the Hotel tariff. There were no amenities like saving kit, bathing soap etc available in washroom. Towels provided were wet and not properly cleaned.

First of all, Location is near the katra market. staff is very helpfull . Food is good. cleaning is perfectly fine.and they also provide the pick and drop facility to main locations First of all, Location is near the katra market. staff is very helpfull . Food is good. cleaning is perfectly fine.and they also provide the pick and drop facility to main locations.

5. had a wonderful experience at hotel vaishno devi hills. the rooms were clean and spacious, staff was helpful and the location is perfect - just few minutes from market and yatra base. highly recommend.

1. Hotel is located near the Railway station and market. 2. Staff is polite and courteous. 3. They provide free pick and drop to the station and Banganga 4. Food is good homely type 5. Cleanliness is good Advised hotel to rennovate bathroom.

Location and higine perfect. Food quality also ok.

I feel very comfortable in your hotel with my family. Breakfast was also very delicious. Your hotel provided all facilities . Location is in main market Katra. 👍🏻

A pretty good stay and a good inhouse restaurant .Staff and management is friendly . Area of improvement - you need to call for house keeping

How to give this review

very nice and comfortable stay , staff is polite and helpful, The location is plus and near main market

Hotel was clean and as per standards. Staff could have been more helpful with taxi and guidance as we were travelling at odd hours

The reception guy who completed my check in was not polite and customer service oriented. The water bottle on the 2nd day were not given to me. When asked they gave me 1 litre bottle when I objected that I should be getting 2 bottles. The guy said that’s what we offer. The room had cockroaches. Plus the kettle in which team was served was filthy. The pillows had moulds and smelly. I had to put towel over the pillow to sleep. I would rather pay more and stay somewhere else cleaner. However the kitchen guys and servers were good.