Super Townhouse Kathgharia Chowk

There was no one to attend us at the reception when we arrived.. we have to wait for 30 minutes with the guard for the check in. They were reluctant to provide us the room as the only room left was the double bed room since they were over booked. The room was dirty.. drinking glasses in the room were dirty.. there were spider webs all around and the toilet health fosset was not working.. no soap/hand wash in the room.. The staff was not responding to the requests.. Also, the intercom in the room was not working.. Worst experience ever theough make my trip.. totally unacceptable

Very bed experience .bed service very bad experience .town house hotel. family ke liye nahi hai

My stay at this hotel was extremely disappointing. The staff seemed unprofessional and often appeared intoxicated, which made the environment very uncomfortable. The rooms were in poor condition — the bed sheets were dirty and unhygienic, and the bathrooms were not properly cleaned. Overall, the place felt very unhygienic and poorly managed. I wouldn’t recommend this hotel to anyone looking for a clean and safe stay

I tried to check in around 9 pm but the hotel staff refused to offer room with a reason that there is no light. After a hard time, they shifted us to another bad hotel, where they asked us to charge Rs 350 to use the washroom just for 2 minutes immediately after checkout. They are not even aware that as per law no hotel or restaurant can ask for any charge for washroom or toilet usage.

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Worst experience of my life and the way they treat their customers is just not acceptable the room was leaking water our clothes were wet no food no kitchen no facility of even water in the property

the very worst experience I had with this booking. will think twice before trusting MMT in the future.

not cleaned neither they have any food option in breakfast the overall experience is just pathetic not cleaned neither they have any food option in breakfast the overall experience is just pathetic

I am a premium client with MakeMyTrip and have always trusted your platform for my travel bookings. However, I am extremely disappointed with my recent hotel booking experience. Despite breakfast being included in my booking, no breakfast was provided during my stay. Moreover, none of the washrooms had running water, which caused significant inconvenience. This experience was highly unsatisfactory

Good experience with proper hygiene and Good place to stay. I will prefer to stay with your loved ones.

The hotel rooms and location were very good and the best part is that the service there was very good and the food was very good.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

For starters the staff was not cooperative and when I asked for extending my check out by 3 hrs they charged me full price for it but in their policy it was 2hrs extension with no charges and after that for 4 hrs over that a price of 30% was applicable.

comfortable an good rooms easy to reach. Good location staff behavior is upto make. Clean and comfortable Basement parking available

The people handling the Hotel were unprofessional ,they do not have basic etiquette to speak to their customers , really bad experience. Will never ever book this hotel again in future & will never recommend it to anyone.

The place has worst parking and the hotel room was full of mosquitos , poor hospitality service you have to wait atleast 20 mins to get water bottle from staff , it was very terrible staying there

Service and staff was great

Nice room and hospitality is good Staff is good

......worst services ever seen...

Everything was good apart from Ants in the room