Super Townhouse Prakash continental Near Netaji Subhash Place Metro Station

This is the worst service I have ever experienced. I have stayed in over 300 hotels, but this one—priced at —is absolutely terrible. They have zero sense of how to manage customers and speak very rudely. I told them I would bring a hard copy before checkout, but the staff girl denied my stay even though I had a soft copy. The food is disgusting, and the room price is 10× higher compared to the service they provide. Even a boys’ hostel looks cleaner and more well-maintained.

We have visited this place many times in the past, and almost every time we thought of raising concerns about hygiene and service. However, we chose to overlook it earlier. But this time, since I booked I felt it was important to share proper feedback. We generally do not write negative reviews for one-time experiences — but repeated issues over multiple visits have led us to finally speak up. The hygiene was completely unacceptable this time. The bedsheets and quilt covers had visible marks, and when I pointed this out, the response was simply “it’s just a mark,” which is not acceptable for guests who are expected to use them. The washroom was not properly cleaned and only hand wash was provided — no basic toiletries. Towels were missing in the room and were only given after multiple requests. The first towel was stained, and the replacement provided was also dirty and even torn. Similarly, the TV was not working properly initially. On top of that, the property had a serious termite problem, and the wooden fittings were in very poor condition, which made the stay uncomfortable. The service was equally disappointing. Water bottles with an additional 10% service tax per bottle. When I ordered tea, the cup provided was dirty, and the tea was also not up to the mark. Overall, the hygiene, service, and facilities have continuously gone down, and this visit was the worst so far. As repeat guests, this is very disappointing, and I cannot recommend this property to anyone anymore.

Worst stay ever – unsafe, dirty, rude staff and complete mismanagement I had a terrible experience at this hotel. Room safety was a major concern – there was no lock, and the keys were with hotel staff. Cleanliness was poor – dusty room, stained linen, unhygienic bathroom, and no toiletries provided. We ordered food, were made to wait 40 minutes, and then told the order was never placed. To make it worse, they suddenly demanded 30% extra to even provide food worst smanagment of this hotel . Worst stay ever – unsafe, dirty, rude staff and complete mismanagement

The room was so dirty, there was a smell everywhere. we ask to change the room then staff replied all of the rooms are same category nothing to change. and when to leave the room after the 15 minites of checking no one can ask what's the problem they just collect the keys because they what's the condition of the rooms

Total charge extra money

I can't recommend this stay to anyone at such high price. They do not have clean bedsheets, on insisting for 10 mins to change the bedsheet they got another bedsheet with multiple spots. The washroom was stinking, the table had dust all around, staff isn't polite or supporting, the paint on the wall is coming out bcoz of water seepage. Just not worth the price

The toilets didnt even have proper water or toilet seat. The faucet wasnt working and the staff was not good.

The property location is not easily searchable. The food is very expensive. Safety needs improvement, as the door locking arrangement is not in good condition, and the electrical switches are old and broken.

Bed sheet was torn. Room was smelly. Sink was blocked. Even the menu card was having terrible smell. Although room was big and ac was working.

Location is amazing food also good hygiene and safety also good nice property i will visit again here

Mosquito filled dirty rooms, unhygienic, no proper amenities, not even worth being. Could not even provide a cold water bottle. The worst property.

Wonderful hospitality! the staff were truly friendly.

Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable.

Impressed by the incredible service! the staff went above and beyond to make us comfortable.

An excellent stay overall! couldn't have asked for more.

The property is so clean and good looking. I liked tha mainaintnce of the place and the interior also.

We were 3 people and they gave very comfortable room sharing facility. I can suggest this place to all

I truly appreciate this hotel and would like to stay here again. I checked in for one night, but i enjoyed the service and the hotel, so i stayed another night.

The rooms have lovely beds and sofas, are really warm, and are roomy. The bathroom has hot water and lots of towels.

Location is dirty, complimentry break fast is only आलू partha for three days, toilets require maintaince. Windows are broken. Lift is not for guests only use to transport luggage. Don't book during marriage season as ground floor is always noisy as marriage parties. No newspaper,