Vakkom Palazzo

No checks for smoking . All rooms and corridors smell cigarette. Buffet dinner was offered but provided unlimited waiting , no food was there . It was only gravy . We discussed this to reception and got a discount .

Wonderful resort, we got a lot more than expected, there is a lovely park area along with back waters and shikara boat, staff is friendly and offers great hospitality, they went out of the way to support and give us the best experience, they personally showed us around,and switched on the lights in the garden area even after their fixed time, have also considered opening recreational area for us at a time even after their fixed hours.overall they tried giving us best hospitality experience for me and my whole family, it was a wonderful experience overall, rooms and the whole property is way more better than advertised. Would highly recommend this for families.

The stay at hotel was pleasant, its very clean and hygienic located at good place. The staff was grounded and helpful. Food was good and chef had come in to suggest with menu to match with our preferences which was good.

I stayed there for 1 day. Rooms are amazing, worth for money. Their services are good and the restaurant food was amazing.

Food rate is too high.

Nestled in "god's own country" vakkom palazzo offers an immersive experience with nature. The captivating views and excellent facilities make for a delightful stay, especially during the monsoon season. What truly sets this place apart is mathew, the operations head. His exceptional service exceeded our expectations, ensuring a memorable stay. Mathew's genuine care and dedication to guest satisfaction are a refreshing change from typical hospitality experiences. He deserves a 7-star rating for his outstanding service.

Good hotel and nice staff. Room is so nice

Great hotel and superb service food was fresh and tasty for a very reasonable price the gm was very much with the staff to accomplish the comfort of the guests

Property location is little far from the beach but hotel is excellent. Staff is friendly, decor is also decent. They have 2 restaurants in the property. Food is decent specially for the north indians. I would like to recommend this hotel.

Average maintained rooms no transparency in room service charges. View from rooms are medico-re

Stay was nice. Were able to experience boating and kayaking in the backwaters which is arranged by the hotel

Stay was awesome excellent service staff was awesome room was clean and superb well maintained loved the experience

Ac was not working in the room, fan stopped too, had a tough time due to this. Also, drinking water was not kept in the room. When requested, the response was that nobody is there to bring water can.

Good services provide by staff and quality food served by them. We are happy the way the people handling us.

The room we got was extremely nice one even the bed and bathroom everything is good. The window view is not a awesome one but its good. Everything nice

Comply happy about the services provided . Specifically Room service and staff behaviour. Really comfortable