The Fern, Kolhapur

The Fern, Kolhapur has replied on Tue Oct 28 23:08:22 IST 2025

Dear Sujay Swar, We're extremely concerned to hear about your experience. It is unacceptable for any room to be assigned before it has been properly cleaned and we are prioritizing this issue with our housekeeping team for immediate rectification. We are deeply saddened that you found the room size and the absence of a fan uncomfortable. We will take these matters into consideration and look to find a suitable solution that will improve the experience of our guests. Be confident that we have taken your case seriously and steps are already being taken to rectify these issues.

The Fern, Kolhapur has replied on Tue Oct 28 23:08:59 IST 2025

Dear Saji Nair, We appreciate your feedback about your stay with us. Your kind words about Deva will be passed on; his exemplary service is a testimony to our commitment to guest satisfaction. We also take pride in our culinary offerings, so it's great to know that you enjoyed the food. We really hope these minor issues did not significantly impact the pleasure of your stay and you will give us another opportunity to host you for a more seamless experience next time. Rest assured we'll do our best to make your next stay nothing short of perfect.

The Fern, Kolhapur has replied on Tue Oct 28 23:09:38 IST 2025

Dear DENZIL FERNANDES, We're thrilled to read your positive feedback about our property. It’s great to know that you found our rooms decent and our food to be up to the mark. Our team continuously strives to offer the best service and to know we succeeded is truly rewarding. Your recommendation further uplifts our spirits and we'll keep making efforts to maintain the standards. We hope to welcome you again for a bit longer stay next time!

The Fern, Kolhapur has replied on Tue Oct 28 23:09:09 IST 2025

Dear Amit Kaul, We are glad to hear that you enjoyed your stay with us and found our staff courteous. We appreciate you acknowledging the cleanliness of our rooms and the quality of our food. It's wonderful to know you thought it was tasty and hygienic. We understand the importance of parking and safety in a hotel experience, so we're happy that you found those aspects of our service satisfactory. Your feedback is important to us as we continue to improve and offer the best possible experience to our guests. We hope to welcome you back again in the future.

The Fern, Kolhapur has replied on Tue Oct 28 23:10:03 IST 2025

Dear Mr. Das, We appreciate your feedback and your choice to stay with us. We wanted to clarify that your booking was for a Winter Green Single room, which is 180 sqft and comes with a single bed. This information is clearly stated on Make My Trip. Unfortunately, on the date of your stay, the hotel was at full capacity, and we were unable to offer a free upgrade. For your future visits, we recommend considering the Winter Green Premium room, which offers 300 sqft of space along with a king-size bed for enhanced comfort. Thank you once again for your understanding, and we hope to welcome you back soon.

The Fern, Kolhapur has replied on Tue Oct 28 23:09:49 IST 2025

Dear Aditya Ghosalkar, We're incredibly glad to hear that you found our services satisfactory, particularly noting the cleanliness and food quality. We agree that these aspects significantly contribute to a comfortable and enjoyable experience at our place. It's heartening to know that our staff also played a crucial role in making your visit a success. Your positive feedback motivates us to continuously strive for excellence and deliver the best possible service to all our esteemed clients. Your valuable insights are greatly appreciated, and we look forward to serving you again soon. Let us know if there's anything specific you'd love to see or experience next time!

The Fern, Kolhapur has replied on Sat Nov 01 15:28:30 IST 2025

Dear uttam Kotambe, We appreciate you taking the time to provide your valuable feedback. It's great to hear that you enjoyed our food, amenities, and services and consider our location prime. However, we also acknowledge your concern about the state of the entry road to our hotel. Please be assured that we have noted this issue and are placing it at the top of our priority list for maintenance and repair works. It is feedback like yours that helps us strive for better. It's important for us to ensure that your journey to our hotel is as pleasant as your stay. Your continued support is what helps us improve and we're thrilled that you'll be choosing us again for your holiday stay next time. We look forward to welcoming you back and providing an even better experience on your next visit.

The Fern, Kolhapur has replied on Sat Nov 01 15:28:45 IST 2025

Dear Kn Raju, We are elated to hear about your continued experiences at our hotel. Knowing that you enjoyed the atmosphere, our staff's dedicated service, and the numerous amenities we offer fills our team with a deep sense of accomplishment. It's terrific to learn that you appreciate the cleanliness of the rooms, the food quality, and the comfort of the beds. Your positive words are an encouragement to our management team who strives for our guests' memorable experience. Rest assured, we constantly work on further improvements to make your future stays even more enjoyable. Your constructive feedback is a true measure of our success. We are looking forward to welcoming you back soon and exceeding your expectations once again.

The Fern, Kolhapur has replied on Sat Nov 01 15:28:55 IST 2025

Dear SUYASH MISHRA, We're truly glad to know that you enjoyed your stay at our hotel. Your positive remarks on our cleanliness and amenities are appreciated. It is great that our strategic location near the highway added convenience to your journey from Mumbai/Pune to Goa. We're thrilled to be your preferred choice of stopover. Your feedback validates our efforts in creating a comfortable and enjoyable midway rest for our guests. Looking forward to serving you again on your next journey.

The Fern, Kolhapur has replied on Fri Oct 10 12:56:12 IST 2025

Dear Roopa Sawant, We are elated to hear such splendid feedback from your stay at The Fern, Kolhapur. It brightens our day knowing we have succeeded in delivering a memorable experience with the room, ambiance, food, and service. Our team exerts tireless efforts to keep the premises, especially rooms and washrooms clean and well-maintained and your positive comments serve as a big morale boost for us. We're glad that you’d always choose us whenever you visit Kolhapur. Do let us know when you plan to visit next, we'd be excited to have you back!

The Fern, Kolhapur has replied on Tue Oct 07 12:29:05 IST 2025

Dear Rutu Jaju, It's wonderful to hear that your experience at Fern Kolhapur was favorable. The comfort and satisfaction of our guests is our utmost priority and we're glad to know that we could live up to your expectations. We truly appreciate your recognition of our clean and luxurious rooms. Your recommendation means a lot to us and we assure you that the quality service you experienced will be the same or even better on your next stay. We look forward to welcoming you back at Fern Kolhapur.

The Fern, Kolhapur has replied on Fri Oct 10 12:56:51 IST 2025

Dear SUYASH MISHRA, It's fantastic to see your encouraging feedback! We're thrilled to learn you admired the location and our warm hospitality. Our team indeed goes the extra mile to ensure a pleasant stay for our guests and your appreciation certainly stands as a testament to this effect. We're pleased you enjoyed your time at our rooftop restaurant, Kanyshka. It's a favorite among many guests and we're delighted you had the opportunity to savor the exceptional cuisine. Your positive remarks will certainly be passed along to our dedicated team members. We earnestly look forward to hosting you again for another excellent experience!

The Fern, Kolhapur has replied on Fri Oct 10 12:56:23 IST 2025

Dear Harsha K S, We're pleased to know you found our beds comfortable and appreciated the cleanliness of the extra bed provided. We take pride in ensuring our guests have a pleasant experience. We acknowledge your feedback regarding the breakfast options and the gym size. Your points will be taken into consideration for future improvements to ensure our service aligns with the price point. Further, the standard checkout time is in line with the hotel’s operation needs. However, we try to accommodate late checkouts based on the availability and are glad we could assist you in this matter. We're thrilled to know that you enjoyed the family-friendly atmosphere. We will strive to enhance your experience the next time you visit, to make it worth every penny you spend.

The Fern, Kolhapur has replied on Sun Sep 21 00:46:43 IST 2025

Dear Hrushi S, We appreciate your superb feedback about your stay at Hotel The Fern Kolhapur. We are delighted to learn that you and your family had an impressive stay and that our culinary offerings lived up to your expectations. It's heartwarming to hear that our staff served you promptly and ensured your comfort throughout your stay. We continuously strive to deliver excellent services and recognition like yours serves as a great motivation. Your kind words about our prime location are most valued. Your strong recommendation is greatly appreciated and we look forward to welcoming you back in the near future.

The Fern, Kolhapur has replied on Sun Sep 21 00:46:25 IST 2025

Dear Yash Kolwankar, We're glad to hear that you enjoyed your stay in our grand classic suite and appreciated our hospitable service. Your suggestions for providing a suitcase storage rack in the room is indeed valuable and we will certainly consider this for our future enhancements. We have also taken note on your feedback about the gym and will be sure to address the cleanliness and equipment quality to ensure a better experience for our guests. We are pleased that you found our hotel to be excellent value for money and look forward to hosting you again in the future.

The Fern, Kolhapur has replied on Sun Sep 21 00:46:55 IST 2025

Dear Satish Sharma, We appreciate your constructive feedback and will take all of your observations into serious account. We aim to continually improve the overall experience in our hotel, so your detailed insights are really valuable. Rest assured, we will review the points you raised about the in-room facilities, the appearance of the hotel and the restaurant, as well as evaluate the quality of our breakfast spread. Our goal is to meet the expectations fitting to the room rates and status of our hotel, and we are sorry we fell short in this case. However, we are devoted to making the necessary improvements and changes in order to enhance our overall customer satisfaction. Your honest review will surely help us in this. Hope we get another chance to provide you with an experience that we aspire for all our guests.

The Fern, Kolhapur

Dear Nilesh Wangikar, We're delighted to know that the location of our property served your needs and you found our staff cooperative. It's always heartening to know when our efforts to create a comfortable and convenient space for our guests are appreciated. We're also glad you enjoyed the quality of our food. Knowing it made a positive impact on your stay is very encouraging. In our ongoing drive to consistently improve our services, your feedback is of utmost importance. We are eager to welcome you again on your next visit to the city for another experience of comfort and good food.