VS Cube Estancia

The Location of the property is highly appreciated by guests. However, some guests found the location to be remote and not suitable for families. The Cleanliness of the property is a mixed bag with some guests finding the rooms to be clean and tidy while others complained about dirty bedsheets, cockroaches, bugs, and unclean restrooms. The Food & Dining at the property received mixed reviews with some guests finding the food to be excellent while others found it tasteless. The Staff at the property is friendly and helpful, with some guests mentioning the receptionist and other staff members by name for their exceptional service. The Room amenities are well-equipped and comfortable, but some guests complained about the pungent smell, bugs, and cobwebs in the rooms.

• Location

  The property is located in a beautiful and peaceful area with a great view of the town and/or valley. However, the location is remote and the roads leading to the property are bumpy and crooked. There are no shops or amenities nearby, and it may not be suitable for families with children. Some guests found the location to be shady and unsafe.

• Cleanliness

  Several guests complained about the cleanliness of the property, with stained and dirty bedsheets, cobwebs, bugs, and a pungent smell in the rooms. Some guests found the bathrooms to be in a pathetic condition, with no toilet paper or basic amenities provided. The property needs better maintenance and sanitation.

• Food & Dining

  The food served at the property was generally good, with some guests finding it excellent and tasty. However, some guests complained about the slow service and long waiting times for food, with breakfast not being served on time. The restaurant menu was limited, and some guests found it to be expensive compared to other hotels.

• Staff

  The staff at the property were generally friendly, polite, and helpful, with some guests finding them to be the best asset of the property. However, some guests complained about the poor service and lack of response from the reception and management. Some guests also found the staff to be average in behavior and service.

• Room

  The rooms at the property were generally spacious, clean, and well-equipped, with some guests finding them to be luxurious and stylish. However, some guests complained about the non-functioning amenities such as TV, water heater, and lights. Some guests also found the room doors and restroom doors to be in need of repair, with locks not working properly.