Winters Brook Cottage | Rooms in a Homestay

Had a great stay. Liked the hospitality. Breakfast was too delicious and property is at a very nice location.

Cottage located in very much calm and green place. Where not any kind of disturbance and behaviour of manneger was very cool

Everything was great food was good stat was perfect with weather must stay at this place people present are very friendly

I recently had the pleasure of staying at a charming hotel nestled in the mountains with a picturesque riverside view. While the overall experience was enjoyable, there were a few setbacks that affected my overall impression. First and foremost, the location of the hotel was absolutely stunning. The serene mountains provided a peaceful ambiance, and the river flowing nearby added to the tranquility. The scenic view from my room was breathtaking and instantly put me at ease. If you're seeking a peaceful getaway with nature as your backdrop, this hotel will certainly fulfill your desires. The rooms themselves were comfortable and well-appointed. The amenities provided were sufficient, and the beds were cozy, ensuring a restful night's sleep. The cleanliness and tidiness of the rooms were commendable, and the housekeeping staff did an excellent job in maintaining the high standards. However, one aspect that left me somewhat disappointed was the casual behavior of the helper staff. While they were generally polite, their attitude lacked professionalism. I encountered a few instances where the staff seemed disinterested and didn't provide the level of service one would expect from a hotel of this caliber. It's important for the staff to understand the significance of their role in ensuring a pleasant guest experience and to display a more attentive and customer-oriented approach. Despite this flaw, the overall experience at the hotel was enjoyable. The serene mountain setting, coupled with the riverside view, made for a memorable stay. The well-appointed rooms and delectable food added to the positive aspects of the hotel. However, i would suggest the management address the issue of casual behavior among the helper staff to elevate the guest experience to match the hotel's beautiful surroundings. In conclusion, if you're seeking a peaceful retreat in the mountains with a stunning riverside view, this hotel is worth considering. Just be aware that some of the helper staff may exhibit a casual attitude, which could impact your overall experience.

Room was clean, surrounding area is beautiful but its quite far from city center

hotel is very good at location and staff is also very gd and co-operative

Friendly staff, clean rooms, wonderful stay

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.