Zostel Mussoorie (Mall Road)

Ok, ok hostel. Nothing too awesome or anything

Very poor stay.. took their super deluxe room which was freezing and so uncomfortable. Even in the chilly winter they asking extra charges for heater.. the room was not at all cozy and the service was very poor.. the restaurant food was poor... making us climb 180 degree steep to reach their property... the property location was not advisable for friends and family.. not at all recommended....

Poor experience because it’s management was totally not supporting

everything was perfect at this stay

I recently stayed at this hotel and had a great experience. The staff was very polite, helpful, and always ready to assist. The hotel has a very good environment and clean facilities. The food was also excellent tasty and well-prepared. Overall, I really enjoyed my stay and would definitely recommend this hotel to others.

the staff was not at all supportive for the early check in or support to provide at least separate washroom for time being and being a female traveler i had asked a room/washroom for an hour just to get ready as im anyway stepping out for the scheduled plan the experience with the zostel mussorie was not at all satisfactory

nice experience to stay at hotel

This stay experience was bad, the rooms were not maintained well, the on furniture was not broken, shower knob in bathroom was missing, the reading lights in one of the beds was dim, bucket in the bathroom was missing,. The people present there were good and helpful, its just the room was disappointing.

Caretaker was so rude overall it was just fine

stay was good , behaviour of the staff was also polite... view from the balcony was average bcz of fog issue..

bad service and treatment by hotel staff

Mussoorie zostel is one of the best experience u have had, manas, the host was very warm and helpful to us and ensured all the services were provided on time to us,

Goos stay good food good view

The geyser wasn’t working. The food was the worst thing there. Food was tasteless, I regret staying in such a place.

Please don’t book this stay...i had booked for 3 people in 4 bed dormitory, the condition of bed and lack of maintenance of the room is horrible, hosteller is way better, the crowd also lack civic sense and the place looks shady, i would never recommend anyone, and trust me you will never love the place with all stinky smells that comes out due to humidity

There was an electricity issue but aesthetics were quite good and everyone was great

The rooms were good but in room facilities were not fully worth it for the price, they should add in landline phones to all rooms.

No proper Toiletries No proper Wifi Range No water bottles provided in the room, we were said that we'll have to fill them up ourselves from the dispenser We booked Private Super Delux room (the most expensive one on the property) but it was not worth the cost. No Almirah to keep your clothes. The washroom door latch was also not functional.

Location of the property is not convenient for cars , over price hotel for such service and aminities though staff behaviour was good

1.Room was suffocating no ventilation. 2. Cleanliness was not maintained. 3 kettle was not working. 4 walls seepage and damped. 5 staff was not cooperative 6. Proper food facility was not available 7. Tv was not working. 8. Not proper lighting in the room don’t confused with the photos . 9 I requested hotel staff to change my room but they behave rudely 10 but no solution from their side as well 11.i booked this room was only ready to compensate me with. 700 rs vouchr that too will take 48hr to proceed and after hotel confirmation .12 not even ready to change my accommodation and i was waiting in the rain .