Web check-in and verification

Web check-in is a free check-in service provided by Tigerair available between 72 hours and 1 hour prior to the scheduled departure time. If using a desktop computer or tablet for web check-in, a passenger will be required to print out their boarding pass and bring it to the airport on the day of travel.
If using web check-in on a mobile device, a passenger can also view and save their mobile boarding pass directly to their phone and simply show it when boarding the flight at the airport. Alternatively, the facility of web check-in on desktop or tablet is also available. Passengers can email the boarding pass to themselves.
If a passenger does not have access to web check-in prior to their flight, they can visit the airport kiosk or approach one of the airport agents located in the check-in terminal of the departure airport. This service strictly closes 45 minutes prior to departure.
If web check-in (checked-in online) has been completed and baggage has been checked, the passenger will need to visit the bag drop area before boarding. Domestic bag drop closes 45 minutes prior to scheduled departure.
If a passenger has completed web check-in (checked-in online) and only has carry-on baggage, he/she can proceed straight to the gate, 30 minutes prior to departure for domestic travel.

Baggage Allowance

Tigerair baggage allowance allows passengers to bring one main item and one small item as cabin baggage, within the limited weight and dimension, when they travel. The main item must not exceed height of 54 cm, width of 38 cm and depth of 23 cm. The secondary small item that can be taken on board may be one of the following: handbag/purse, coat, book, tablet or similar sized device or umbrella. Passengers may bring two pieces of cabin baggage with a total combined weight of 7 kg.

Customer Support

Passengers boarding Tigerair flights from India can call on +61 7 3295 2104.

Flight schedule

The flight schedule for Tigerair flights can be checked at https://flightstatus.tigerair.com.au/, where passengers simply have to fill in the particulars of the places of departure and arrival.

Passport and verification

All passengers must show positive identification for check-in together with the booking reference. Positive Identification (ID) is photographic IDs such as a driver's licence, national passport, social security card and medicare cards. For children, the same ID requirement applies as adults, if they have an approved photo ID. All children should travel with their birth certificate or student ID card.
Tigerair Australia reserves the right to refuse carriage to any passenger if their travel documentation is not considered to be in a suitable condition or shows any sign of being tampered.
For visa specifications, passengers should contact the local Embassy or Consulate of the country they intend to visit prior to making reservations. Tigerair Australia will not refund tickets if a visa cannot be obtained after making the reservation and cannot provide advice on visa requirements.

In-flight services

Tigerair's winter menu is inspired by the glorious food markets and pop-up eateries, bringing more treats, more deals and better options for every taste and tipple. It offers a range of options to suit all lifestyles including vegan, nut free, gluten free and halal meals. It is almost like a local food festival on board!

Fleet

Tigerair Australia has built an efficient fleet that enables them to best serve domestic destinations and continue to offer great value fares to customers. The Tigerair Australia fleet currently consists of 14 Airbus A320 aircrafts and 4 Boeing 737-800, with a progressive transition planned to include 737 fleets over the coming years.

Network

The airline also covers some of the major destinations in Australia. Some of the other important countries that Tiger Airways flights fly to include Indonesia, Malaysia, the Philippines, Thailand and Vietnam.

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