MakeMyTrip Travel & Tourism LLC and its subsidiaries / affiliates (“MMT” or “we”) are committed to protecting the privacy of your personally identifiable information. We advise you to read this Cookie Disclosure Policy (“Policy”) carefully to understand the use of cookies on any of MMT’s customer interface channels including its website, mobile site, mobile app & offline channels including call centres and offices (collectively referred herein as "Sales Channels").

We use cookies to ensure that any person who uses our sales channels gets the best possible experience. In this notice we have provided detailed information about how and when we use cookies.

A cookie is a small text file that is placed on to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. It allows us to recognize your device and store some information about your preferences or past actions. Cookies can make your next visit easier and the site more useful to you. Cookies cannot access any other information on your computer.

MMT advertises on third-party websites. As part of our effort to track the success of our advertising campaigns, we may at times use a visitor identification technology such as “web beacons”, or “action tags”, which count visitors who have come to the website after being exposed to an MMT banner ad on a third-party site. We do not use this technology to access your personal information and it is only used to compile aggregated statistics about visitors who come to the website to gauge the effectiveness of our ads.

There are two broad categories of cookies:

1. First party cookies, served directly by us to your device.
2. Third-party cookies, which are served by a third party on our behalf.

Cookies can remain on your device for different period of time. We use following types of cookies:

• Persistent / Permanent cookies: Persistent cookies helps us recognise you as an existing user, so it’s easier for you to return to our sales channel without signing in again. After signing in, the persistent cookies stay on your browser and will be read when you return to our sales channel. These remain on your computer/device for a pre-defined period.
• Session cookies: Session cookies only last for as long as the session exists, (they are erased when the user closes the browser).

MMT uses cookies to enhance and improve your browsing experience. We use cookies primarily for:

• Essential Cookies: We use cookies for security purposes that allows us to block many types of attacks. In addition, we also use cookies that enable sales channels to work efficiently that enables us to understand how people use our products/services so that we can improve them. Cookies allow our sales channel to remember information about you that changes the way the site behaves or looks, such as your preferred language or the region you are in. Remembering your preferences enables us to personalise and display advertisements and other contents for you.
• Marketing / Advertising: We use cookies to make advertising more engaging to our users. Some common applications of cookies are made to select advertising based on what’s relevant to you, to improve reporting on campaign performance and to avoid showing ads you would have already seen. Cookies capture information about how you interact with our sales channel, which includes the pages that you visit most. We may use information collected via cookies to communicate with you, for sending newsletters, seeking your opinion and feedback and providing you services and promotional materials.

We process your cookies with your explicit consent. You can accept the cookies to be placed on your browser by clicking on the Allow Cookies or I Agree button. We seek to renew your consent every 12 months from the date of obtaining the consent.

The Company will perform quarterly review of the cookie scan report to ascertain the count of identified cookies along with unclassified cookies, which would be classified and assigned a purpose using manual intervention within 7 days of extraction of the report. The consent of the visitors to the sales channel to store necessary cookies, statistics cookies, marketing cookies and other categories of cookies post classification will be sought online through a pop-up alert to regularize the same.

Most browsers allow you to control cookies through their setting preferences. If you want to restrict or block the cookies that are set by our sales channel, you can do so through your browser settings. If you wish to revoke your consent for use of cookies, please reach out to us at dpo@makemytrip.com . MMT’s platforms and systems are cookie based, so for the opt-out to work for you, your browser must allow third-party cookies.

If we detect that you have enabled the do not track setting in your browser, we will automatically disable advertising/ targeting cookies.

If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set; however, we will stop using the disabled cookie to collect any further information.

We respect your legal rights in relation to your data. For details on the rights available to you, please refer our Privacy Policy . In case you have any questions, comments or concerns about this Policy or wish to exercise any of the rights available to you, please contact dpo@makemytrip.com