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Technology is Revolutionising Business Travel in Unbelievable Ways!

Salvi Sonal Sahay

Last updated: Jan 21, 2021

Technology elevates any traditional product to give convenient and more relevant solutions. The business travel industry is seeing tremendous growth in technology innovation and adoption to make the booking and travel process as smooth as possible.

Here is a look at how corporate travel management providers are leveraging technology to create a one-stop solution for all travel needs of their clients. 

Smart Inventory (Hotels and Flights) Management

As a business travel manager of an organisation, connecting with multiple offline vendors or managing individual tie-ups with airline carriers and hotels involves a lot of time and effort. Even more difficult is to ensure that they also have visibility on inventory and cost when working with third-party vendors. 

Therefore, many travel providers offer live inventory on flight and hotel options in order to ensure transparency and availability. Any contracted rates through partnerships also get seamlessly added to the platform, making the booking process more convenient.

Real-time Travel Policy Integration and Approval

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Having to manually check policy compliance rules before booking and taking offline approvals from the manager consumes a lot of time.

To skip this, business travel solution providers have started to embed policy rules directly into the online travel platforms which work as compliance auto-checkpoints for the employees. An online approval system is also integrated directly into the booking cycle, thereby, reducing the time that goes into the booking process.

Easy to Book, Easier to Pay

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With fintech evolving continuously, the availability of different modes of payment is a must to improve overall customer experience.

Travel providers give the option to pay through credit cards, debit cards, and net-banking. While integration of these different modes of payment is a given, some travel partners go a step further and include in-app wallet facility. The wallet may be recharged by the company travel admin, thereby, empowering the employees to book directly and go cash-free, without the hassle of reimbursement.

Data Analytics and Reportage

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One of the key advantages of a fully automated travel management platform is strong reporting and analytics. Organisations can have easy access to a large amount of relevant data through reports on the dashboard such as:

  1. Department-wise expenditure and savings
  2. Out of policy bookings
  3. Missed Savings Report to better manage travel budget
  4. Frequently visited cities and preferred hotels to explore opportunities for corporate tie-ups
  5. Predictive analysis of future spends

Privacy and Security

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With the large amount of personally identifiable data being collected by online travel platforms, it is necessary that travel management companies ensure that there is a well-defined and contemporary information security and privacy policy in place. These policies should be well integrated with the platform in order to ensure that the clients’ collected data always stays protected.

It is crucial to treat corporate travel as a strategic investment and not an operational expense.

Hence, having a technologically advanced business travel management platform will ensure that you get the five promises of savings, control, convenience, choice and assurance every time you travel for business.

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